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Shutter consultation

What To Expect At Your Virginia Beach In-Home Shutter Consultation

March 26, 2019

Before you choose what window treatment to buy, some companies, like Sunburst, start out with an in-home consultation. By bringing products to your home, we can present how various window coverings would match up to your windows. You’ll see how simple it is to find the best window treatment when you aren’t in the sterile showroom.

But what actually goes on during an in-home consultation? And how can meeting a representative in your home allow you to better choose the perfect window treatment? Sunburst is a leader in these in-home consultations, and here’s what you will see at your appointment.

Stepping Through A Typical In-Home Shutters Consultation

Homeowners looking at window treatment samples.

Start by arranging an appointment by calling your local representative. If you already can picture the perfect coverings for you window, like our Polywood® plantation shutter, then we will make it a point to bring you a variety of options related to your preferred choice. We will also show additional treatments, so you can know that your choice matches your vision.

When we arrive, we’ll sit down and figure out what you are looking for in a window treatment. We’ll look at your lighting, privacy, and energy efficiency needs, and we’ll pay special attention to hard-to-reach or specialty-shaped windows. Your rep will also want to know how the room is used and what style you are trying to accomplish. The final target is to fully envision what your windows will ultimately look like with the coverings installed.

That may require going through different samples and contrast each product against each other. Most clients should try out a few different product lines, like comparing Polywood with our real-wood Ovation® shutters or finding the best stain to match the room. We’ll also find all the options available for the shutter, shade, or blind, like available colors, louver sizes, or hidden tilt-rods.

Once a decision is made, we’ll get precise measurements of your windows. We will typically measure the windows in every room in your home—even if you only want to buy window treatments for a portion of the house. We perform this service because a lot of our customers ask to be able to order future products without another consultation. At the end of the appointment, we will walk you through a detailed, written quote, so there are no hidden costs on your invoice.

Alt text: Sunburst Shutters van in customer's driveway. 

Red Flags For A Subpar In-Home Shutter Consultation

While we are convinced that Sunburst will give you compentent in-home consultation, there are some actions you should never experience from any window treatment company. After all, the quality of your consultation experience reflects the quality of the window treatments.

First, your salesperson should respect your home. The rep should arrive as scheduled, with all samples requested, and offer to cover their shoes with shoe booties. Your representative should always have product and company literature and pricing details.

When discussing pricing, you should expect a detailed written quote. Don’t accept a large pricing range, jotted down on a blank page or the back of a business card. And don’t take pricing information without window measurement. You want to understand how much you should pay and why. Don’t forget to ask for references and online reviews.

You Can Expect An Enjoyable In-Home Consultation With Sunburst

At Sunburst, we pride ourselves on matching our clients’ windows with the perfect window treatment. Our reps are said to be courteous, professional, and knowledgeable. And we should always leave a detailed price and product brochures. Just call at 757-210-6448 to arrange your in-home consultation.